# CHITRESH GOEL
Source: https://hello.cv/chitreshgoel
Chennai

## Links
- GitHub | https://www.github.com/cgoxo

## Work
### Site Operations Engineer 2 | PayPal
- Developed a Slack API integration to automate retrieval of conversation data, enabling real-time incident summary generation and reducing manual effort by 40%.
- Optimized PayPal's incident pipeline tool by identifying and resolving memory leaks, improving performance by 25% enhancing system stability.
- Collaborated with the Incident Management team to triage and resolve merchant-related issues, enhancing the reliability of the core checkout product.
- Designed a GraphQL-based data ingestion system to parse, validate, and store cookie data from CSV files into MySQL, improving data accuracy and processing efficiency.
### Software Engineer Intern | SalarySe, Critical Path Technologies
- Integrated CIBIL(TransUnion) API to fetch and process customer credit reports, enhancing user credit assessments with accurate addresses, credit scores and outstanding loans.
- Implemented a business rule engine (Drools) to evaluate customers credit risk. Enabled dynamic rule updates from file on an S3 bucket - reducing implementation time by 70%.
- Automated a personalized messaging system for push notifications via CleverTap and WhatsApp notifications using Gupshup, boosting credit outstanding to EMI conversion rates by 25% and increasing user engagement by 40%.
- Developed an email OTP verification API through SendGrid for new onboarding workflows, utilizing Redis for OTP storage and verification, which streamlined user authentication and improved security

## Education
### Birla Institute of Technology and Science, Pilani – Goa Campus | Computer Science
8.18
### Bharati Vidyapeeth Deemed to be University, Pune | Computer Engineering
9.09

## Skills
### Languages
- Java
- C/C++
- Python3
- Kotlin
- MySQL
- PostgreSQL
### Tools
- Postman
- Postico
- Git
- Redis
- AWS
- Kubernetes
- Apache Kafka
- Grafana
- Datadog

## Projects
### Distributed Data Balancer
### Cipher Room
### StepCal Burn

## Source
Read this profile on Hello.cv: https://hello.cv/chitreshgoel
Create your free profile at https://hello.cv